Privacy & Cookies

Privacy Policy

PRIVACY & COOKIES

Contour Cosmetics are committed to keeping your privacy.

Please read our privacy policy carefully as it outlines how we may use your personal information provided to us. If you have any questions about this policy, please contact us before using our website.

We may edit or amend this policy, please check back from time to time to see any changes.

 

  1. WHAT INFORMATION DO WE COLLECT AND WHAT IS IT USED FOR?

 

You can visit our website and you are not obliged to provide any of your personal information. If you choose not to share your personal information with us please still bear in mind we can still access the following information from your visit-

  • Record of the areas of the website which you visited
  • Gain and collect information about your computer such as your network location, browser and the type of device you are using.

We do this by using cookies, but we cannot tell who you are or gain any personal information this way. If you register on our website or purchase a product as a guest we will have access to the information you provide us and will know who you are.

 You may also give us:

  • Contact information - your name, address, email address and contact number;
  • General information about you - your interests, experiences with our products and services.

We will use the above information to inform you of our products and services. If you have opted-in to receive marketing from us then we will also use this information to send you communications. All marketing material will be sent by Cosmetics Cosmetics Limited.

We may keep copies of correspondence that you send to us including questions, feedback, complaints and any problems you have reported, as well as your registration history, competition submissions and responses to our online questionnaires. This is to allow us to respond to you if appropriate, and for our record keeping.

We may use your information for market research and analysis purposes but this will be on an anonymised basis so no one will know who you are.

 

  1. WHO DO WE SHARE THIS INFORMATION WITH?

We may share your information with:

  • Companies performing services on our behalf (such as marketing agents, recruitment agents and our website host) who will only use the information to provide that service to us. These organisations may provide services to us from other countries, which may mean that personal information is transferred to those other countries;
  • A purchaser or potential purchaser of our business or assets;
  • Organisations which we need to share information with either for legal reasons, to prevent or investigate criminal activity, or to protect our or our customers’ rights, for example the courts, fraud investigation organisations, police, insurers, auditors, solicitors and financial advisor's.

 

  1. HOW TO GET COPIES OF THE INFORMATION WE HAVE COLLECTED

You may request details of personal information which we hold about you under the Data Protection Act 1998. We may charge a small fee for this which will be no more than £20. If you would like a copy of the personal information we hold about you please write to Customer Services- CONTOUR COSMETICS, Customer Services, 53 King Street, Manchester, M2 4LQ.

 

  1. SECURITY

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect about you.

We may link to other websites which are not within our control. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. Ensure you read the privacy statement of the website you’re visiting.

 

  1. COOKIES

We use cookies on our website. Cookies are files that store information on your computer hard drive or browser that means we can recognise if you have visited our website before. Cookies make it easier for you to maintain your preferences, and by seeing how you use our website we can try and tailor your CONTOUR experience to fit your preferences. We can also measure how easy our customers find our website to use, so that we can make it as easy as possible for you to navigate.

You can, should you choose, to disable the cookies from your browser and delete all cookies currently stored on your computer. This may however, prevent you from taking full advantage of our website. You can find out how to do this for your particular browser by clicking "Help" on your browser's menu, or by visiting- www.allaboutcookies.org.

 

  1. PHISHING

Phishing is the name given to attempts to steal personal details and account details from a website user. “Phishers” use fake emails to lead users to counterfeit websites. The user is then tricked into entering their personal information, such as credit card details, user names and passwords. CONTOUR COSMETICS will never send you emails asking for such information.

If you do receive an email of this nature claiming to be us, or are asked for your password by anyone claiming to work for us, please report the incident to Customer Services-  customerservice@contourcosmetics.co.uk CONTOUR COSMETICS, Customer Services, 53 King Street, Manchester, M2 4LQ.

 

  1. OUR PRIVACY PROMISE

If you have registered with us and you are over the age of 16, then you are eligible to receive exclusive offers and promotions. These details will be from CONTOUR COSMETICS but may occasionally include offers from other companies we think you may be interested in.

We won’t ever send you marketing emails, or any other marketing unless you have given us your consent to do so and we will never share your personal details with other companies to let them send you their marketing directly.

 

  1. HOW TO UNSUBSCRIBE

You can unsubscribe from our marketing communications by clicking the unsubscribe button on our promotion emails or by changing your email address on your account on the CONTOUR COSMETICS website.